Purely Alpaca Reviews

PurelyAlpaca.com has a return policy that allows customers to return unwanted items within 30 days. Orders made during the Christmas season (after Thanksgiving) have an extension on the return deadline to January 31st. Customers are encouraged to inform the company if there is an actual problem or flaw with the item so it does not get restocked. However, a "reason" for the return is not necessary.

As for the shipping policy, when an order is placed with PurelyAlpaca.com, an order receipt is automatically sent by email. When the order is shipped, another email with tracking info is automatically sent. If these emails are not received, it is suggested to check the SPAM folder. The tracking number can also be found by logging into the PurelyAlpaca.com account and clicking the My Account link to see the history of orders, and tracking info. Once the order is fulfilled and leaves the warehouse, it is under the control of the shipping company (USPS, UPS, FedEx, etc.). If the tracking info shows the package as delivered but it's not received, there are several steps suggested to locate the package.

PurelyAlpaca is a company that started from a picture and has been providing alpaca clothing and gifts since 2002. The company offers a wide collection of quality alpaca products and is always seeking out new and exciting examples of "wearable art" made with luxurious naturally unique alpaca fiber.

The company's product range includes Baby Alpaca Sweaters, alpaca jackets, alpaca capes, alpaca socks, alpaca capes & ruanas, alpaca hats, alpaca yarn, alpaca knitting patterns, alpaca gloves, alpaca toys, alpaca books, alpaca teddy bears, alpaca shawls, alpaca scarves, alpaca purses, alpaca blankets, alpaca throws, alpaca holiday cards, gifts and more.

PurelyAlpaca is proud to support the American alpaca industry by purchasing and manufacturing alpaca products in the USA whenever possible. The company has worked to produce its own U.S. alpaca products and this aspect of the business continues to grow.

In 2016, PurelyAlpaca moved to Ramona, CA, a small town in the mountains an hour outside San Diego with a Western feel, many horses and a growing number of alpaca farms. The new Ramona facility has more room, is more modern, and is easier for shipping products fast. The company continues to expand its selection of exciting new alpaca products while also offering classic lines of clothing and gifts.

PurelyAlpaca is always on the lookout for new and interesting alpaca clothing items. If there are new alpaca socks, alpaca yarn or fiber, new alpaca teddy bears or anything at all, the company is interested in knowing about it.

The company is very active on social media platforms like Facebook and Twitter and encourages customers to stay in touch and know the latest going on by getting their free newsletter. There are special offers and prize drawings for those on that list. Customers can unsubscribe at any time from any message.

PurelyAlpaca is proud of its Customer Testimonials and looks forward to helping customers with all their shopping needs. The staff of PurelyAlpaca is always ready to help customers and loves to chat about alpaca!